Technical Support for clients via email, chat and phone.
Google's mission is to organize the world’s information and make it universally accessible and useful. Google Technical Services (known as gTech) is a global support and operations team that cares for our customers by solving problems and scaling solutions, incubating new Google products, and sharing user feedback with internal teams to influence product development. Outsourced via Webhelp Spain.
The Challenge
Support clients via email, chat and phone with technical support of Google hardware, Google software and GooglePay issues.
FOCUS: Tech support.
BUSINESS GOALS:
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- XX
- XX
The Solution
DIGITAL ASSETS:
- xxx
The Results
RESULTS:
- x
- x
- x